ITIL 5 Foundation

The ITIL Value System

33 practice questions with explanations — 15 free to try

PassNova has 33 ITIL 5 Foundation practice questions on The ITIL Value System, each with a clear explanation. A 15-question taster is free with no sign-up; the full bank is part of PassNova Premium. Updated for 2026.

Sample questions

The ITIL Value System: example questions & answers

2 worked examples with answers and explanations below. Try 15 ITIL 5 Foundation questions free in the browser; the full 33-question The ITIL Value System bank is part of PassNova Premium.

  1. What is the ITIL Value System in ITIL 5?

    • AA pricing model for services
    • BAn overall model showing how components and activities work together to enable value co-creation
    • CA single software tool
    • DA list of approved suppliers

    Answer: The ITIL Value System is the overarching model describing how the framework's components and activities work together to enable value co-creation.

  2. Which of the following is a component of the ITIL Value System?

    • AThe seven phases of waterfall delivery
    • BGovernance
    • CThe OSI network model
    • DA balance sheet

    Answer: Governance is one of the components tied together by the ITIL Value System, alongside guiding principles, the PSLM activities, practices and continual improvement.

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