The ITIL Value System
72 practice questions with explanations — 15 free to try
2 of these 72 questions are in the free 15-question taster · the full topic is part of Premium
PassNova has 72 ITIL 5 Foundation practice questions on The ITIL Value System, each with a clear explanation. A 15-question taster is free with no sign-up; the full bank is part of PassNova Premium. Updated for 2026.
The ITIL Value System: example questions & answers
2 worked examples with answers and explanations below. Try 15 ITIL 5 Foundation questions free in the browser; the full 72-question The ITIL Value System bank is part of PassNova Premium.
What is the ITIL Value System in ITIL 5?
- AA pricing model for services
- BAn overall model showing how components and activities work together to enable value co-creation✓
- CA single software tool that is used to manage all services centrally
- DA list of approved suppliers
Answer: The ITIL Value System is the overarching model describing how the framework's components and activities work together to enable value co-creation.
Which of the following is a component of the ITIL Value System?
- AThe seven phases of waterfall delivery
- BGovernance✓
- CThe OSI network model
- DA balance sheet
Answer: Governance is one of the components tied together by the ITIL Value System, alongside guiding principles, the lifecycle activities, practices and continual improvement.