AI Governance & Digital Products
35 practice questions with explanations — 15 free to try
2 of these 35 questions are in the free 15-question taster · the full topic is part of Premium
PassNova has 35 ITIL 5 Foundation practice questions on AI Governance & Digital Products, each with a clear explanation. A 15-question taster is free with no sign-up; the full bank is part of PassNova Premium. Updated for 2026.
AI Governance & Digital Products: example questions & answers
2 worked examples with answers and explanations below. Try 15 ITIL 5 Foundation questions free in the browser; the full 35-question AI Governance & Digital Products bank is part of PassNova Premium.
In ITIL 5, what does AI Governance primarily aim to ensure?
- AThat AI is used to replace human staff and cut operating costs
- BThat AI is used responsibly, ethically and in alignment with regulatory standards✓
- CThat AI is limited to back-office tasks and kept away from customers
- DThat AI is deployed as fast as possible to stay ahead of competitors
Answer: AI Governance provides a framework of policies and controls to ensure AI is used responsibly, ethically and in alignment with regulatory standards within digital products and services.
Which trio of concerns is central to AI Governance in ITIL 5?
- AAccountability, transparency and risk management✓
- BMarketing, sales and the pricing of digital products
- CHardware, cabling and uninterruptible power supply
- DRecruitment, payroll and staff benefits administration
Answer: AI Governance focuses on accountability, transparency and risk management when AI participates in or supports service decisions.