Define & Measure
38 practice questions with explanations — 15 free to try
PassNova has 38 Lean Six Sigma Yellow Belt practice questions on Define & Measure, each with a clear explanation. A 15-question taster is free with no sign-up; the full bank is part of PassNova Premium. Updated for 2026.
Define & Measure: example questions & answers
3 worked examples with answers and explanations below. Try 15 Lean Six Sigma Yellow Belt questions free in the browser; the full 38-question Define & Measure bank is part of PassNova Premium.
Which tool is a high-level process map showing Suppliers, Inputs, Process, Outputs, and Customers?
- AControl chart
- BFishbone diagram
- CSIPOC✓
- DPareto chart
Answer: SIPOC (Suppliers, Inputs, Process, Outputs, Customers) is a high-level map used in the Define phase to scope a process.
What does 'Voice of the Customer' (VOC) refer to?
- AThe supplier's delivery schedule
- BThe internal opinions of the project team
- CThe stated and implied needs and expectations of customers✓
- DThe regulatory requirements set by government inspectors and trade bodies
Answer: Voice of the Customer captures customers' stated and implied needs and expectations, which are then translated into measurable requirements.
A document that formally authorises a project and states its problem, goal, scope, and team is called a:
- AValue stream map
- BProject charter✓
- CControl plan
- DStandard operating procedure
Answer: The project charter formally launches an improvement project and records its problem statement, goal, scope, timeline, and team.