Change & the Individual
28 free practice questions with explanations
PassNova has 28 free Change Management Foundation practice questions on Change & the Individual, each with a clear explanation. Practise them in the browser with instant feedback — 100% free, no sign-up, on any device. Updated for 2026.
Change & the Individual: example questions & answers
Here are 6 example questions from this topic. Practise the full set of 28 free in the browser.
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In the Kübler-Ross change curve, which stage typically immediately follows the initial 'Shock and Denial' reaction to a change?
- A Anger ✓
- B Acceptance
- C Commitment
- D Integration
Answer: The Kübler-Ross curve moves from Shock/Denial into Anger as the individual begins to react emotionally to the reality of the change before later reaching Acceptance.
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Which learning model describes a four-stage cycle of Concrete Experience, Reflective Observation, Abstract Conceptualisation and Active Experimentation?
- A Maslow's hierarchy of needs
- B Tuckman's stages of group development
- C Kolb's experiential learning cycle ✓
- D Herzberg's two-factor theory
Answer: Kolb's experiential learning cycle defines learning as a four-stage process: experiencing, reflecting, conceptualising and experimenting.
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According to Maslow's hierarchy of needs, which level must generally be satisfied before an individual is motivated by esteem needs?
- A Cognitive needs
- B Love and belonging needs ✓
- C Self-actualisation needs
- D Aesthetic needs
Answer: Maslow's hierarchy is ascending: physiological, safety, then love/belonging needs must be met before esteem needs become a primary motivator.
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In Herzberg's two-factor theory, which of the following is classed as a 'hygiene factor' rather than a motivator?
- A Recognition for achievement
- B The work itself
- C Opportunity for advancement
- D Salary and working conditions ✓
Answer: Herzberg classifies salary, company policy and working conditions as hygiene factors that prevent dissatisfaction but do not actively motivate, unlike achievement and recognition.
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The phrase 'unconscious competence' belongs to which model of skill development?
- A The SARAH emotional response model
- B The four stages (conscious competence) learning model ✓
- C The Satir change model
- D The MBTI personality framework
Answer: The conscious competence learning model progresses through unconscious incompetence, conscious incompetence, conscious competence and finally unconscious competence.
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Which of the following best describes a person's 'comfort zone' in the context of individual change?
- A The state where performance peaks under maximum pressure
- B The point at which an individual fully resists all change
- C The reward stage of a motivation cycle
- D A familiar psychological space where behaviour feels safe and low-risk ✓
Answer: The comfort zone is the familiar mental and behavioural space where a person feels secure; change requires moving beyond it, which can trigger anxiety.