Text Types

What is the main purpose of a formal letter?

• ATo share family news with friends
• BTo describe an imaginary event
• CTo entertain
• DTo communicate professionally✓

Answer: Formal letters communicate professional matters like applications or complaints.

What should be included in an email?

• ALong paragraphs written without any punctuation
• BJokes, personal news, and photos of your pets
• CGreeting, message, closing, and signature✓
• DJust the message, with no greeting or ending

Answer: Professional emails include greeting, clear message, closing, and signature.

What is a report?

• AA poem with rhyme and rhythm
• BA factual document presenting information✓
• CA friendly conversation
• DA made-up story about imaginary people

Answer: Reports present information and findings in an organised, factual format.

When would you write an informal letter?

• ATo a close friend✓
• BFor a complaint
• CTo a job employer
• DTo request a refund

Answer: Informal letters are written to friends and family and can be more casual.

What is a memo used for?

• AFor writing long and detailed formal reports
• BFor brief internal workplace communication✓
• CFor telling a story to entertain the reader
• DFor legal contracts

Answer: Memos are short messages used for internal workplace communication.

What does a CV include?

• AYour family history
• BYour favourite foods, films, songs, and games
• CPersonal opinions
• DWork experience, education, and skills✓

Answer: A CV summarises your professional background and qualifications.

What is the purpose of minutes in a meeting?

• ATo list the names of the people invited
• BTo entertain the people who are there
• CTo record discussions and decisions✓
• DTo measure how long each meeting lasts

Answer: Meeting minutes document what was discussed and decisions made.

How is a persuasive text different from an informative text?

• AInformative writing describes imaginary events
• BPersuasive writing avoids emotional language
• CPersuasive gives facts; informative gives opinions
• DPersuasive tries to convince; informative just informs✓

Answer: Persuasive text aims to convince readers; informative text just presents facts.

What should a complaint letter include?

• AInsults, threats, and personal remarks about staff
• BYour feelings, with no facts, dates, or evidence
• CThe problem, impact, and desired resolution✓
• DCriticism, sarcasm, and jokes about the business

Answer: Complaint letters should clearly explain the issue and what you want done.

What is an advertisement designed to do?

• AReport news events without bias
• BGive neutral facts about a product
• CExplain how to assemble a product
• DPersuade people to buy or use something✓

Answer: Advertisements aim to persuade people to buy products or use services.

What type of text would you use to explain how to cook?

• AA restaurant review
• BInstructions or a recipe✓
• CShopping lists
• DA leaflet advertising a food shop

Answer: Recipes and instructions provide step-by-step directions.

What is the purpose of a notice or announcement?

• ATo persuade readers to change their opinion
• BTo entertain readers with an amusing story
• CTo inform people of important information✓
• DTo record what was said

Answer: Notices inform people of important information quickly and clearly.

What structure should a business proposal have?

• AExamples, jokes, and personal opinions
• BPrices, dates, and contact details
• CIntroduction, details, benefits, and call to action✓
• DConclusion first, then prices, then random points

Answer: Proposals should logically present the idea and why it should be accepted.

What is an article?

• AA word that replaces a noun, such as 'he' or 'it'
• BA word that joins two ideas together like 'and' or 'but'
• CA piece of writing on a topic for a publication✓
• DA heading printed at the top of a page in a newspaper

Answer: An article is a piece of writing, often for newspapers or magazines.

When would you use a questionnaire or survey?

• ATo advertise a product to new customers
• BTo apply for a job
• CTo give clear instructions
• DTo gather information from people✓

Answer: Surveys and questionnaires collect opinions and information from respondents.

What is an agenda used for?

• ATo advertise an event
• BTo list topics for a meeting✓
• CTo welcome new staff
• DTo record the decisions that were made

Answer: An agenda outlines the topics to be discussed in a meeting.

What type of text explains something step-by-step?

• AA short story
• BPoems and song lyrics
• CInstructions or a process explanation✓
• DA letter of complaint sent to a company

Answer: Instructions and process explanations use numbered or bulleted steps.

What is the purpose of a review?

• ATo give an opinion on something✓
• BTo give step-by-step instructions for a task
• CTo tell an invented story for entertainment
• DTo set out the facts without comment

Answer: Reviews evaluate and give opinions on products, services, or performances.

How should a job application letter be structured?

• APersonal details, hobbies, and reasons for leaving school
• BYour salary demands, your holiday plans, and your notice period
• CYour school subjects, your grades, and the dates you sat them
• DIntroduction, relevant skills, interest, and call to action✓

Answer: Job letters should highlight relevant qualifications and express interest.

What is a case study?

• AA short summary of a whole subject
• BA list of questions given to customers
• CA detailed examination of a situation or example✓
• DA court hearing recorded by a lawyer

Answer: Case studies examine specific situations in detail to illustrate concepts.

What should a presentation include?

• AVisuals, clear structure, and engaging content✓
• BTiny print, crowded slides, long paragraphs
• CPages of text, read out word for word, with no visuals
• DPoints in random order, no introduction, and no ending

Answer: Presentations combine text, visuals, and clear organisation for impact.

When would you write a summary?

• ATo condense main points of a text✓
• BTo add extra detail and background to a text
• CTo invent a story about the main characters
• DTo argue for one side

Answer: Summaries capture main ideas in a shorter, condensed form.

What is a testimonial?

• AA set of instructions for using a product
• BA formal complaint made against a company
• CA personal account or recommendation✓
• DA legal document signed by two witnesses

Answer: Testimonials are personal statements recommending or describing something.

What type of document is a health and safety manual?

• AA promotional/marketing leaflet
• BAn instructional/regulatory document✓
• CA personal diary
• DA news report

Answer: Health and safety manuals provide instructions and regulations for safety.

What is the main feature of narrative writing?

• AListing facts in numbered points
• BStep-by-step instructions
• CFacts and figures with no plot
• DTelling a story with characters and events✓

Answer: Narrative writing tells stories with characters, plot, and events.