Speaking and Listening Situations
25 free practice questions with explanations
PassNova has 25 free ESOL Practice practice questions on Speaking and Listening Situations, each with a clear explanation. Practise them in the browser with instant feedback — 100% free, no sign-up, on any device. Updated for 2026.
Speaking and Listening Situations: example questions & answers
12 worked examples with answers and explanations below. Practise all 25 Speaking and Listening Situations questions free in the browser, with instant feedback on every answer.
How do you greet someone in the morning in English?
- AGood evening
- BGood morning or Hello✓
- CGood afternoon
- DGood night
Answer: In the morning, you say 'Good morning' or 'Hello'. 'Good afternoon' is after 12pm, and 'Good night' is when you go to bed.
What do you say when someone sneezes?
- AGoodbye
- BHow are you?
- CBless you or God bless you✓
- DThank you
Answer: When someone sneezes, you say 'Bless you' or 'God bless you'. This is polite. In some countries, people say 'Gesundheit'.
How do you ask someone 'How are you?' in a formal way?
- AYou alright?
- BYou okay?
- CHow do you do? or How are you?✓
- DWhat's up?
Answer: Formal: 'How do you do?' or 'How are you?'. Informal: 'You alright?' or 'You okay?'. Use formal with people you do not know well.
What is the polite way to ask for help?
- AHelp me now
- BI need help
- CCan you help me, please? or Could you help me, please?✓
- DYou, help me
Answer: The polite way is: 'Can you help me, please?' or 'Could you help me, please?' or 'May I have some help?'. Always say 'please' and 'thank you'.
How do you politely ask for something in a shop?
- AGive me that
- BCan I have that, please?✓
- CI want it
- DThat is mine
Answer: The polite way is: 'Can I have..., please?' or 'Could I have..., please?'. For example: 'Can I have a coffee, please?'
What do you say after someone gives you something or helps you?
- APlease
- BHello
- CThank you or Thanks✓
- DGoodbye
Answer: You say 'Thank you' or 'Thanks' to show gratitude. For example: 'Thank you for helping me.' You can also say 'Thank you very much.'
How do you respond when someone thanks you?
- AThank you
- BYou are welcome or No problem✓
- CGoodbye
- DHow are you?
Answer: You say 'You are welcome' or 'No problem' or 'Don't mention it'. In informal English, people say 'No worries' or 'That's alright'.
What do you say when you bump into someone by accident?
- AHello
- BSorry or Excuse me✓
- CThank you
- DGoodbye
Answer: You say 'Sorry' or 'Excuse me' to apologize. For example: 'Sorry, I didn't mean to bump into you.' This is polite and shows respect.
How do you politely interrupt someone?
- ABe quiet, I want to talk
- BExcuse me, can I say something?✓
- CListen to me
- DShut up
Answer: The polite way is: 'Excuse me' or 'Sorry to interrupt' or 'Can I say something?'. Do not be rude or aggressive.
What should you do if you do not understand what someone said?
- ASay nothing and pretend you understand
- BAsk them to repeat it or speak more slowly✓
- CLeave the conversation
- DSay 'I don't care'
Answer: Ask politely: 'Can you repeat that, please?' or 'Can you speak more slowly, please?' or 'Sorry, I didn't understand.' This is okay and helpful.
How do you ask for directions on the street?
- AWhere is it? (rude)
- BExcuse me, can you tell me the way to the station, please?✓
- CI'm lost
- DDo you live here?
Answer: Say: 'Excuse me, can you tell me the way to...please?' or 'Excuse me, where is...please?' or 'Excuse me, how do I get to...?'
What is a good way to start a conversation with a stranger?
- AI don't want to talk to you
- BWho are you?
- CHello, how are you? or Excuse me, is this seat taken?✓
- DLeave me alone
Answer: You can say: 'Hello, how are you?' or 'Excuse me, is this seat taken?' or 'Nice weather today, isn't it?' Start politely and friendly.